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Shipping Deliver the right part to the customer, on time, with the correct labels and documents. Also, send Advanced Shipping Notice (ASN) when using Electronic Data Interchange(EDI). The automatic event-driven, drag and drop shipping scheduling process abolish the frustrating and time-consuming paper chase. Customer order information is tracked from the initial entry through final shipping, and beyond. This on-line information alerts your customer service representative to any changes in delivery date, quantity or order specs. It then immediately updates the system, resulting in your entire operation running more efficiently. See the big picture at the click of a mouse.  What
makes the order and shipping scheduler so unique is the new Scheduling
Grid which gives your customer service department a virtual window to all
of the critical factory data needed to assure timely delivery.
Using a real-time workflow model, your customer service representatives always have quick, accurate and reliable information at the click of a mouse. Now you can break through the typical information bottlenecks that are so prevalent in most operations. You can view one, or all of your customer requirements. This enables you to display on-hand inventory balances, shipments going to the same destination, current shipping dock status, past due orders, and more. This single window includes all of the information required to accurately, and quickly process your orders. You can attach notes to the order to further enhance communications between customer service and the shipping dock. This event-driven system lets you know when there is work to be done. For example, only unprocessed orders are displayed on the shipping scheduler. Once an order is scheduled, it disappears from the scheduler and the shipping dock is alerted that it has a job to do. Once shipped out, the order is removed from the dock and appears in the invoice window for your accounting department. The entire system is designed to quickly display relevant information in order to increase throughput within each department and function. HIGHLIGHTS
RealTime Modules YOUR ENTERPRISETo see how RealTime Technology Group can help you in your operation, click on the area of interest from our virtual factory.
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